Trip Concierge Service - We Do It All
If all you want to think about is what to pack, then this service is for you (& we can even help with what to pack to!)
This is what sets us apart - we take care of everything, from getting you from the airport to your hotel, booking your bullet train tickets, to securing reservations at the best local restaurants in Tokyo (& everything in between).
We can even ship your luggage from your home direct to the ski fields.
Trip Concierge Service
We get it. You want the perfect holiday with curated & PERSONALISED recommendations specifically designed for you. You won’t have to do a thing - we will take care of every step.
We have been planning awesome trips to Japan for years & have collected an encyclopaedia of knowledge along the way which we love to share with our clients.
When you use our Trip Concierge Service, you not only have access to our learnings but we will use these to design your perfect snow holiday.
We will provide you with the perfect itinerary & book it all for you including but not limited to:
Flights & accommodation
Transportation (incl. bullet trains & local transport)
All SNOW activities
BESPOKE itinerary with travel, activities & restaurant bookings for each step of the trip
Private drivers, guides & babysitters
Tickets to sporting events & activities
Assistance with dietaries & special needs
Access to your itinerary 24/7 with live flight tracking via our Snow Concierge App
24/7 support and itinerary adjustment as required
We charge a service fee for this service based on the length & complexity of your trip - we will be able to provide a quote once we have had a chance to discuss your needs.
Rest assured, our PREMIUM 'white-glove' service is worth it.
It starts with an initial consultation where you share with us what you want from your IDEAL holiday.
We will then design the PERFECT TRIP for you based on what you have told us.
We will present you with a personally curated itinerary proposal & will only book once you’re completely SATISFIED.
What’s Included?
Everything You Need
Our Concierge Service takes care of all details, we find & book the best options for your trip. Once there, we will be on hand every step of the way to ensure you have the perfect trip.
Full Itinerary Design & Trip Booking
Everything that’s included in our Itinerary Design & Booking service - best rates for accommodation & flights, transfers, detailed itinerary, travel insurance, health & visa information.
Best Rates
As a full-service travel agency, we have access to exclusive properties & flights at rates you won’t find on the Internet. We will book the options based on your personal preferences.
Snow Essentials
It takes a lot of organisation to get up the mountain - ski passes, English ski lessons, ski gear, guides - the list can be endless. Leave it to us, to take care of all these details, so you won’t need to.
Special Events & Concerts
Do you want to see Sumo while you are in Tokyo? Are your kids into Ghibli & want to go to the museum? Is your favourite band performing while you are there? We can help with these too.
Itinerary App & Live Flight Tracking
Our clients are provided with a digital itinerary that you can access on your phone or through our Snow Concierge App. This itinerary automatically updates anytime there is a change so you will always be up to date.
Loyalty Program Optimisation
Do you want to use your points to book your flights, secure an upgrade or spend them on accommodation? We can factor this into your bookings & ensure that you are rewarded for your loyalty.
24/7 Support
Itinerary Design clients receive 24/7 support should anything unexpected arise. Of course, if there are any changes, we will seamlessly factor these into your itinerary.
Restaurant Bookings
Finding & booking the best restaurants & bars can be a challenge in Japan - leave it to us. We have an extensive black book of venues which we will book on your behalf.
The Snow Concierge App
Your detailed itinerary will be in your & your crew’s pockets at every stage of your trip via our app.
All changes to your plans will update in real life - including flight changes, so you will be in control at all times.
You can also access your itinerary through a browser or email if preferred.
Interested in learning more about how we can help you?
Our Other Services
Trip Booking & Advice
Itinerary Design & Booking
The Snow Concierge Black Diamond Membership
Annual Membership - Contact us for a quote
Have it all - all year long!
Our Black Diamond members have unlimited access to our exclusive Concierge Travel Services, providing year-round bespoke planning for all international travel.
With our annual membership, you will have 24/7/365 travel support. Your Personal Concierge will take care of all of your travel needs.
