Testimonials - What Our Clients Say
“From the start Marnie was fantastic! Helping by providing great options, attentive at all times, giving detailed advice and support from the time I reached out, right to the end of our Japan adventure! The Snow Concierge is an INVALUABLE service and for sure we will use again! A very big thank you! Till next time... ”
Ginnie - Hampshire, UK
“We had a FANTASTIC trip to Japan thanks to Marnie at the Snow Concierge. From great hotel bookings, to restaurant recommendations & sightseeing ideas, she’s GOT IT ALL. A great communicator and troubleshooting on the fly too. Highly recommended & will use again!!”
Craig- Sydney
“Snow Concierge are the fountain of all knowledge when it comes to snow holidays in Japan. They make it easy to have the most INCREDIBLE trip.”
Darren - Sydney
“The Snow Concierge provided us with an AMAZING travel experience in Tokyo & Hakuba! Everything was organised and tailored to our interests. We received the PERFECT itinerary! The restaurant recommendations were EXCELLENT, the experiences were uniquely Japanese.”
Deborah - Brisbane
“Marnie planned our trip to perfection, with so many THOUGHTFUL touches, so well considered & only possible due to her extensive knowledge of Japan due to her decades of travel there. She took what was a daunting "idea" & translated it into reality for our family. Made everything so EASY.”
Lisa - Sydney
“The help and assistance from Snow Concierge was AMAZING and they were always available for calls and responded to questions quickly.
Marnie offered suggestions on which mountains to visit based on snow conditions, which made the skiing even better. Can’t recommend them enough and would definitely use them again. Thanks for all the help with the trip.”
Craig- London, UK
“Amazing accommodation and organisation for our ski trip to Myoko Kogen and Tokyo. Marnie took all the pain & unknowns out of the trip for us. We wanted a ‘real’ Japanese experience & it was SUBLIME. Highly recommended.”
Wes - Sydney
“We had the best trip organised by the Snow Concierge. Complicated things were made very SIMPLE for us in a country where we didn’t speak the language & had very little experience.”
Robyn - Sydney
“The trip was AWESOME, everything was perfectly organised. The Snow Concierge kept in contact with us the whole trip to help us overcome any inconveniences, like delays in flights. 10/10. ”
Ethan - Sydney
“The whole experience was AUTHENTIC Japanese, the snow was so good & the private onsen in my room was heaven on earth.”
Matt - Sydney
“Marnie’s background knowledge of Japan’s ski & cultural highlights is BETTER than any agent & most local guides. Our accommodation ticked all the boxes & the APP allowed us to spend more time enjoying the local sites, & less time researching online.”
Cameron - Brisbane
“!!! The resort & snow were INCREDIBLE & I had such an unforgettable experience. Thank you Marnie for all the help with selecting my snowboard & being the best Japanese translator!”
Jessica - Sydney
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