Testimonials - What Our Clients Say

“The whole experience was AUTHENTIC Japanese, the snow was so good & the private onsen in my room was heaven on earth.”

Matt - Sydney

A skier and snowboarder in the snow Yuzawa Japan

“!!! The resort & snow were INCREDIBLE & I had such an unforgettable experience. Thank you Marnie for all the help with selecting my snowboard & being the best Japanese translator!”

Jessica - Sydney

Selfie of father and daughter in a chair lift

“Snow Concierge are the fountain of all knowledge when it comes to snow holidays in Japan. They make it easy to have the most INCREDIBLE trip.”

Darren - Sydney

Smiling snowboarder in covered in snow Hakuba  Japan

“The Snow Concierge provided us with an AMAZING travel experience in Tokyo & Hakuba! Everything was organised and tailored to our interests. We received the PERFECT itinerary! The restaurant recommendations were EXCELLENT, the experiences were uniquely Japanese.”

Deborah - Brisbane

Skiers overlooking valley Hakuba Japan

“Marnie planned our trip to perfection, with so many THOUGHTFUL touches, so well considered & only possible due to her extensive knowledge of Japan due to her decades of travel there. She took what was a daunting "idea" & translated it into reality for our family. Made everything so EASY.”

Lisa - Sydney

“Marnie’s background knowledge of Japan’s ski & cultural highlights is BETTER than any agent & most local guides.  Our accommodation ticked all the boxes & the APP allowed us to spend more time enjoying the local sites, & less time researching online.”

Cameron - Brisbane

Chairlift in front of Mount Yotei Niseko Japan

Amazing accommodation and organisation for our ski trip to Myoko Kogen and Tokyo. Marnie took all the pain & unknowns out of the trip for us. We wanted a ‘real’ Japanese experience & it was SUBLIME. Highly recommended.”

Wes - Sydney

“We had the best trip organised by the  Snow Concierge. Complicated things were made very SIMPLE for us in a country where we didn’t speak the language & had very little experience.”

Robyn - Sydney

“The trip was AWESOME, everything was perfectly organised. The Snow Concierge kept in contact with us the whole trip to help us overcome any inconveniences, like delays in flights. 10/10. ”

Ethan - Sydney

Skier in the snow Nozawa Onsen Japan

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