About Us
We love everything about Japan, especially Japanese snow.
The Snow Concierge is a boutique Australian agency FOCUSED on ski holidays to the incredible snow wonderland of Japan.
We specialise in organising custom ski and snowboard trips for couples, families and groups from all over to world to Japan.
We are Japan EXPERTS and our recommendations are based on our own experiences, having visited, eaten at, and skied in the very places we recommend.
We want our clients to have incredible experiences, whether that means a hidden powder paradise or a kid-friendly snow playground, we are here to help.
Get in touch to start planning your perfect Japanese snow adventure today.
Our Founders
We love travel, pure and simple. And we want you to love travel too - we love helping our clients design the best possible trip which is why we thrive on taking the confusion & hassle out of planning your perfect Japan snow trip.
Marnie McLaren - Chief Concierge
An unabashed travel junkie, I have visited more than 300 cities across 40 countries around the world.
My love affair with travel began on a school trip to Japan as a wide-eyed teenager. A Japanese speaker, I lived in Japan for several years before moving to London.
Now Sydney-based, I can often be found exploring the back streets of Tokyo, or in one of Japan's 500-odd snow fields.
I believe half the fun of travel is in the planning & I can’t wait to plan your next adventure.
Justin Trollip - Chief Product Officer
A technology nerd with a passion for travel, I am either thinking habout amazing products & experiences for our clients or my next travel adventure.
I love solving problems & coming up with great ways to make travel even more enjoyable.
With over 20 years’ of technology experience & even more as a traveller, I aim to make sure every aspect of travel is as easy & straightforward as possible – from planning through to your return home.
Our Other Offerings
The Japan Concierge SPECIALISES in crafting perfectly curated itineraries that capture the true essence of Japan.
Leveraging our EXPERT knowledge of Japan we will design & take care of all aspects of your trip. Ensuring a once in a lifetime journey.
We take your experience personally & itineraries are TAILORED to your requirements & are layered with our in-depth local knowledge. We plan it as if it were our own.
The Travel Concierge Group is a full-service travel agency that curates EXTRORDINARY journeys designed exclusively for you to ANYWHERE in the world.
We go beyond bookings – crafting PERSONALISED experiences that transform your dreams into unforgettable travel memories.
Sydney-based, GLOBALLY connected - we service clients around the world.
Discover TRAVEL REDEFINED.
